Shipping Within The GTA
Once your order has been placed – it will take 24-48 hours to process – but stay tuned – your Chic Sophistic Cookie Order is in Progress! A little flour, sprinkles and some of that good old love & passion for all baked goods & coffee, and you should be all set to go!
If you request a specific delivery/shipping date – we will try our best to accommodate your request, but cannot guarantee anything due to delays caused by COVID-19 – just want to be totally transparent and always make sure that we keep it real (wink!)
Shipping Outside The GTA (but within Ontario)
We try our best not to ship out on weekends due to the delicate nature of our products – so hope you can meet us in the middle on that one – and that you totally understand where we are coming from!
Delivery days for Ontario (outside the GTA) are typically Sundays, Mondays & Wednesdays.
Wednesday & Sunday
Please note: If you are looking to have your Chic Sophistic Cookies delivered to you by a certain date – please give yourself enough time to consider shipping delays. In the notes section – please request the exact date that you are looking to receive your cookie order by!
Once your Chic Sophistic Cookie order is baked and ready to go, you should receive your cookies within 1-4 business days
Once your order leaves Chic Sophistic Cookie Headquarters and is with the shipping provider – please be advised that we will not be held responsible for delayed, damaged or lost goods – but we still love you!
We also ask kindly that you make sure your shipping address is correct. If items are delivered to the wrong address, Chic Sophistic will not be held responsible – and we thank you so much for understanding in advance!
As one of our general rules – we do not refund or replace any orders for incorrect addresses – but if you have any concerns about that – please do not hesitate to contact us at email@example.com and we’ll be happy to respond to your inquiry!
Shipping Outside Ontario
Please keep in mind that we try our best not to ship out on weekends – due to the delicate nature of our delicious products
Orders placed after 5 pm on Wednesday will be shipped out the following Monday. You are always welcome to contact us if you have any questions or concerns about your package – just send us a quick email: firstname.lastname@example.org – and we’ll get back to you as soon as possible!